Help

How do I become an EatHub partner?

If you own a restaurant or store and want to join EatHub, please visit our “Partner With Us” page and submit your details.

How can I contact support?

You can reach our support team directly via the Help section in your EatHub account or call us at +44 20 7953 4546.

What if I have food allergies?

Please check the restaurant’s menu details for allergen information. You can also add notes for the restaurant during checkout.

How do I track my order?

Once you place an order, you’ll receive real-time updates via the EatHub platform, including preparation and delivery status.

Can I schedule an order in advance?

Yes, EatHub allows you to schedule orders for later in the day or even for a different date, depending on the restaurant’s availability.

Is there a delivery fee?

Delivery fees vary depending on the restaurant or store and your location. The total will be shown at checkout before you confirm your order.

What payment methods are accepted?

EatHub accepts all major debit and credit cards, as well as secure online payment options.

Do I need an account to order?

You can browse freely, but creating an account makes checkout faster, saves your order history, and lets you earn exclusive offers.

How do I place an order?

Simply browse through our partner restaurants and shops, add items to your cart, and checkout. You can choose delivery or collection at the final step.

What is EatHub?

EatHub is an online platform that allows you to order food, groceries, and drinks from your favourite local restaurants and stores, with delivery and collection options.

Still have questions?

Can’t find the answer you’re looking or? Please chat to our friendly team.